About
Shipping Policy
Processing Time:
All orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays.
Shipping Rates & Estimates:
We offer standard shipping across the United States. Shipping charges will be calculated and displayed at checkout.
Fragrance Shipping Notice:
As our perfumes contain alcohol, they are classified as hazardous materials (HAZMAT) for air travel. We strictly follow US DOT regulations, which may require ground-only shipping for certain fragrance products.
Tracking:
Once your order has shipped, you will receive an email notification with a tracking number.
Exclusive Offers
Enjoy special pricing on iconic fragrances and timeless best sellers—limited-time drops you’ll love.
Free Shipping
Get your glam delivered hassle-free. Enjoy free shipping and the joy of beauty arriving right at your doorstep.
Money Back Guarantee
Shop with total confidence. If you’re not fully satisfied, we’ll refund your purchase your happiness matters most.
Refund Policy
30-Day Return Policy:
- You have 30 days after receiving your item to request a return.
Eligibility for Returns:
- Due to health and hygiene standards, skincare products (masks, serums) and perfumes must be unopened, unused, and in their original packaging to be eligible for a return.
- We cannot accept returns on items that have been sprayed or applied to the skin.
Damages and Issues:
- Please inspect your order upon reception. If the fragrance bottle is leaking or the mask packaging is damaged, contact us immediately at our support email with photos.
Refunds:
- Once we receive and inspect your return, we will notify you if the refund was approved. If approved, you’ll be automatically refunded on your original payment method.
Privacy Policy
We value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you visit our store or make a purchase.
Information We Collect:
- Order Information: Name, shipping address, billing address, and payment details (processed securely).
- Contact Information: Email address and phone number for order updates and customer support.
How We Use Your Data:
- To process and ship your fragrance and skincare orders efficiently.
- To comply with TikTok Shop US merchant requirements and legal obligations.
Data Security: We implement industry-standard security measures to ensure your personal information remains confidential.